Why Join 7-Eleven Global Solution Center?

When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries. Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.

Why We Exist, Our Purpose and Our Transformation?

7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences. To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.

At 7-Eleven we are guided by our Leadership Principles. Each principle has a defined set of behaviours which help guide the 7-Eleven GSC team to Serve Customers and Support Stores.

Be Customer Obsessed
Be Courageous with Your Point of View
Challenge the Status Quo
Act Like an Entrepreneur
Have an “It Can Be Done” Attitude
Do the Right Thing
Be Accountable

About This Opportunity

Job Title: Engineering Manager – Merchandising Technology

Location: Bengaluru, India

Job Description:

We are seeking an experienced Engineering Manager to lead our merchandising technology initiatives for the convenience retail sector. This role will drive the technical vision, development, and deployment of innovative solutions that optimize product assortment, pricing, inventory, and promotional strategies—enhancing both operational efficiency and customer experience in convenience retail environments

Responsibilities:

Technical Leadership: Define and execute the technical vision and strategy for merchandising technology platforms within convenience retail.
Product Development: Lead cross-functional engineering teams to design, build, and deploy scalable, reliable systems for merchandising, inventory, pricing, and promotional management.
Integration & Ecosystem: Ensure seamless integration of merchandising technology with retail POS, supply chain, analytics, and customer engagement systems.
Team Management: Attract, mentor, and develop high-performing engineering teams, fostering a culture of innovation, collaboration, and continuous improvement.
Quality & Security: Establish and enforce engineering best practices, ensuring robust, secure, and high-performance solutions.
Stakeholder Collaboration: Partner with product management, design, operations, and business teams to align technology initiatives with company objectives and customer needs.
Project Delivery: Oversee the end-to-end product development lifecycle, from ideation to deployment and ongoing support.
Performance Measurement: Define and monitor key engineering metrics and KPIs to ensure operational excellence and continuous improvement.
Vendor & Partner Management: Collaborate with technology vendors and service providers to deliver integrated solutions.

Key Skills Required:

Technical Expertise: Strong background in software architecture, cloud platforms, data analytics, and retail technology.
Merchandising Technology: Deep understanding of product assortment, pricing, inventory, and promotional management systems in retail or convenience environments.
Agile & DevOps: Proficiency in agile methodologies, CI/CD pipelines, and DevOps practices.
Leadership: Proven ability to inspire, mentor, and lead high-performing engineering teams.
Stakeholder Management: Excellent communication and collaboration skills to work with cross-functional teams and senior leadership.
Problem-Solving: Strong analytical and creative problem-solving skills to address complex business and technical challenges.
Innovation Mindset: Passion for leveraging technology to drive business impact and customer value.

Education & Experience:

12+ years of progressive experience in software engineering, with at least 3 years in leadership or management roles.
Demonstrated success in building and deploying merchandising or retail technology solutions.
Experience leading cross-functional engineering teams in fast-paced, dynamic environments.
Strong business acumen and understanding of convenience retail business models and operations.
Bachelor’s or advanced degree in Computer Science, Engineering, or related field preferred.

Desired Competencies

Strategic Vision: Ability to set and communicate a compelling technical vision for merchandising technology in convenience retail.
Customer Focus: Commitment to delivering exceptional customer and user experiences.
Collaboration: Demonstrated success in building relationships and partnering with business and technology leaders.
Results-Oriented: Focus on delivering measurable business value through engineering excellence.

Privileges & Perquisites:

7-Eleven Global Solution Center offers a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees, aiding in the management of both their professional and personal aspects.

Work-Life Balance: Encouraging employees to unwind, recharge, and find balance, we offer flexible and hybrid work schedules along with diverse leave options. Supplementary allowances and compensatory days off are provided for specific work demands.

Well-Being & Family Protection: Comprehensive medical coverage for spouses, children, and parents/in-laws, with voluntary top-up plans, OPD coverage, day care services, and access to health coaches. Additionally, an Employee Assistance Program with free, unbiased and confidential expert consultations for personal and professional issues.

Top of Form

Wheels and Meals: Free transportation and cafeteria facilities with diverse menu options including breakfast, lunch, snacks, and beverages, customizable and health-conscious choices.

Certification & Training Program: Sponsored training for specialized certifications. Investment in employee development through labs and learning platforms.

Hassel free Relocation: Support and reimbursement for newly hired employees relocating to Bangalore, India.

7-Eleven Global Solution Center is an Equal Opportunity Employer committed to diversity in the workplace. Our strategy focuses on three core pillars – workplace culture, diverse talent and how we show up in the communities we serve. As the recognized leader in convenience, the 7-Eleven family of brands embraces diversity, equity and inclusion (DE+I). It’s not only the right thing to do for customers, Franchisees and employees—it’s a business imperative.

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