Job Title: Cloud Operations Manager (Product Engineering - CloudOps)

Role Overview

The Cloud Operations Manager for Product Engineering will lead a global Cloud & DevOps team responsible for engineering, implementing, and operating cloud-based technology across a hybrid and multi-cloud enterprise environment. This role partners with engineering teams and business stakeholders to deliver reliable, secure, and scalable cloud platforms through Agile practices and automation.

Key Responsibilities

Lead, coach, and grow a distributed Cloud Operations/DevOps team, overseeing developers and operations engineers and managing a follow-the-sun model.
Plan and manage work for the DevOps team during Agile/Scrum planning cycles; align objectives and roadmaps with Agile planning.
Design, implement, and maintain cloud infrastructure and DevOps pipelines (CI/CD) across hybrid and multi-cloud environments, primarily AWS.
Ensure platform quality and performance via automated functional and performance testing and integrated deployment frameworks.
Monitor cloud service health and consumption, detect and investigate anomalies or unplanned spikes, and escalate as needed.
Develop and maintain capacity forecasts, track toolset utilization, and proactively manage service capacity and performance.
Evaluate and recommend new technologies and tooling to improve capabilities, drive innovation, and support business needs.
Maintain technical relevance as a hands-on technical manager and ensure documentation of technical requirements and operational runbooks.
Manage departmental budgets and forecasts within acceptable variances.
Provide training, mentorship, and regular performance touchpoints to team members; foster a results-oriented, curious, and collaborative culture.

Qualifications & Experience

Minimum of 9 years of professional IT/Cloud engineering experience overall, including at least 3 years of hands-on cloud administration and at least 2 years managing Cloud Operations or DevOps teams (people-manager or team lead roles).
Bachelor's degree in a technology field required.
Technical certifications preferred: public cloud certifications (e.g., AWS) and DevOps/tooling certifications.
Proven experience designing DevOps pipelines, infrastructure as code (IaC), automation, and working in Scrum/Agile environments.
Strong communication skills and experience consulting with business and functional stakeholders.
Basic data querying/organization skills and familiarity with cloud security considerations.

Additional Details

Tools commonly used: Terraform, Jenkins, and other CI/CD/monitoring solutions.
Experience in cloud cost management, incident management, and performance testing is a plus.
Experience mentoring and coaching small to medium-sized teams.

Skills & Keywords

Terraform, Jenkins, AWS, Cloud Operations (CloudOps), DevOps, CI/CD, Infrastructure as Code (IaC), Automation, Hybrid Cloud, Multi-cloud, Cloud Security, IaaS, Monitoring, Capacity Planning, Performance Testing, Cloud Cost Management, Team Leadership, Coaching, Scrum, Agile, Incident Management, Public Cloud Certification, DevOps Tools Certification

Experience Notes

Experience utilizing toolsets such as Terraform and Jenkins.
Practical understanding of enterprise cloud security footprint.
Comfortable participating in fast-paced DevOps and engineering teams within Scrum agile processes.
Motivated, results-oriented self-starter with strong interpersonal skills for team counseling and mentorship.
Experience mentoring and coaching a small to medium sized team.

Benefits and Perks

[Add information regarding benefits and perks here]

Skills: terraform,teams,technology,cloud,scrum,aws,roadmap,enterprise cloud infrastructure.,agile environment,network,devops,coaching,iaas,jenkins,hypervisor,infrastructure,operations,agile,server,enterprise

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