Details
Skills
Operating System: All Windows OS Versions
Databases: SQL Server, Oracle, Influx DB
Programming Languages: C#, Java, TypeScript, VBScript
ServiceNow Cloud: Native UI, Service Portal, Service Catalog, Domain Separation, Update set, MID Server, User/Groups, Incidents, Workflow, Scheduled Jobs, Reports, CMDB, Data import and export, Transformation map, Automation Test Framework (ATF), Discovery etc.
Functional Testing Tools: Playwright, QTP, Selenium, Oracle Open Script, Silk Test
Test Frameworks: SpecFlow, Cucumber, NUnit, xUnit, JUnit, MS Test
Performance Testing Tools: JMeter
Test Tracking Tools: Microsoft Team Foundation Server (TFS), JIRA, Mercury QC
Others: Grafana, XML, HTML, CSS, Continuous Integration\Continuous Deployment (CI\CD)
About
• Dynamic QA Leader with MCA & B.Sc., skilled in architecting scalable automation frameworks and to drive continuous delivery and operational excellence.
• Domain-expert across Pharma Co-vigilance, Finance, IT Operations, and Telecom, delivering domain-driven quality initiatives that enhance compliance and business impact.
• Certified Scrum Master (CSM) and Agile evangelist, adept at stakeholder engagement, facilitating high-impact Agile ceremonies, and driving cross-functional alignment for customer-centric delivery.
• Proven people leader with experience managing and scaling cross-functional, distributed QA teams, fostering a culture of accountability, innovation, and high performance.
• Champion of shift-left testing, embedding quality early in the SDLC through cross-team collaboration, continuous feedback loops, and risk-based test automation strategies.
• End-to-end STLC expert with deep experience in requirement traceability, risk mitigation, exploratory testing, defect lifecycle management, and root cause analysis.
• Spearheaded automation-first transformations, integrating scalable CI/CD pipelines and quality gates to accelerate release velocity and optimize regression efficiency.
• Driving QA maturity through Agile QA best practices, DevOps enablement, data-driven metrics, and continuous process improvements to achieve organizational quality goals.
• Proficient in leveraging cutting-edge test management and automation tools including Jira, Confluence, Selenium, HP ALM/QC, QTP, TFS, Silk Test, and Oracle Open Script.
• Strong advocate for quality governance, fostering continuous improvement, conflict resolution, team empowerment, and transparent, metrics-driven reporting to stakeholders.
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