Details
Skills
DevOps and Observability Engineer skilled in New Relic, Splunk, Docker, Kubernetes, Terraform, CI/CD (GitHub Actions, Bitbucket, Jenkins), AWS, Azure, Python, React.js, Node.js, Prometheus, Grafana, and Test Automation tools like Selenium, Cypress, and JMeter.
About
I hope this message finds you well. My name is Raj Kansal, and I am reaching out to explore opportunities in your esteemed organization for the role of DevOps Engineer / Observability Engineer.
With over 2 year of experience in DevOps, Observability, and Platform Support, I have worked extensively across modern toolchains including New Relic, Splunk, Docker, Kubernetes, Terraform, GitHub Actions, and AWS. I’ve been actively involved in ensuring system stability, automating operational tasks, and building resilient monitoring pipelines for critical applications and infrastructure.
Key Highlights of My Experience:
Platform Support – DevOps:
Provided end-to-end support for cloud-native platforms, identifying and resolving incidents, ensuring uptime, and managing on-call escalations.
Collaborated with SRE and developer teams to resolve CI/CD issues, deployment failures, and infrastructure anomalies.
Automated repetitive operational tasks using scripting and DevOps tools to improve response times and reduce manual errors.
New Relic Expertise:
Integrated multiple applications, including Node.js, with New Relic for full-stack observability.
Configured APM, Browser Monitoring, Infrastructure Monitoring, and services like Synthetics, SLIs/SLOs, and Alerting to monitor key performance indicators (KPIs).
Improved cross-platform observability by integrating Splunk with New Relic, streamlining performance and log analytics.
Splunk Integration:
Ingested APM, RUM, and infra metrics into Splunk, and forwarded log data to New Relic Metrics API using Invoke-WebRequest.
Developed SOPs and dashboards around availability, latency, and resource usage, driving platform health improvements.
Certifications:
New Relic Partner Practitioner
New Relic Advanced Partner Practitioner
Project Contributions:
Delivered POCs and observability solutions for clients like ASDA, REDBULL, and EQUINITI.
Played a key role in ensuring platform readiness, performance visibility, and KPI tracking.
Terraform & IaC:
Automated infrastructure provisioning and New Relic alerting/dashboard setup using Terraform.
Maintained reproducible and scalable configurations as part of platform support efforts.
DevOps & CI/CD Pipelines:
Built and managed CI/CD workflows using GitHub Actions and AWS CodePipeline.
Containerized applications using Docker and deployed to Kubernetes, enhancing system scalability and deployment speed.
I bring a solid mix of platform support, observability engineering, and DevOps automation. I’m confident my background can bring value to your team, and I would welcome the opportunity to discuss how I can contribute to your goals.
Looking forward to hearing from you.
Best regards,
Raj Kansal
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