Responsibilities
• Self-service capabilities: Build user-friendly, well-documented tools and pipelines
• Platform standards & templates: Create, maintain, and promote reusable blueprints, templates, and automation scripts.
• Reliability & scalability: Ensure the platform implementation is secure, robust, monitored, and scales to many teams/users.
• Operational excellence: Set up and manage CI/CD, observability, security controls, and incident response for the platform.
• User support & enablement: Train, document for, and support product teams in adopting and using platform capabilities.
• Continuous improvement: Gather feedback from platform consumers; improve developer experience and platform efficiency.
• Handson experience on cloud, Kafka, middleware, CI/CD, network and security is a must.
• Track record of building/operating tools/services used by other developers
• Comfort with automation, Infrastructure-as-Code, APIs, CI/CD, monitoring, user-centric documentation
• Service reliability/uptime, incident response, and troubleshooting at scale
• Ability to create and maintain standards/templates for reusability
• Communication skills for training/support of software/data/product teams
• Ability to design for re-use, scale, and self-service
• Proactive thinking for platform evolution, not just point solutions
• Comfort with (and enthusiasm for) automation and DevOps practices
Additional Responsibilities:
• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management
Technical and Professional Requirements:
Handson experience on cloud, Kafka, middleware, CI/CD, network and security is a must.
Preferred Skills:
Technology->Cloud Platform->Azure API Gateway
Technology->Cloud Platform->AWS Networking Services->AWS CloudFront
