About Us
Founded in 2015, MishiPay (https://mishipay.com/) brings the best of the online checkout experience to physical stores. We do this with our Scan, Pay and Go technology. Using our native apps on Android or iOS, or our web app available on the user’s browser, customers scan the products they wish to buy in store using their own phone, pay instantly and can then simply exit the store with their items. As the leading Scan and Go provider, we work with some of the world’s largest retailers including MUJI, Flying Tiger Copenhagen, Dubai Duty Free, Grandiose Supermarket. What’s more, we are backed by fantastic investors including American Express, Nauta Capital and United Ventures.
MishiPay is growing at a very fast pace with our users increasing by over 600% year-on-year. The work is challenging and requires you to be on top of your game but if the adventure and journey excites you then this is the place for you. We want to make sure that in exchange for this commitment from our team, we offer them the best package possible in terms of options, salary and bonus linked to the success of the business. You’ll also quickly see the impact of your work in the real world as MishiPay is live in 14 countries across the globe.
We are now looking for a DevOps Engineer to join our incredibly talented, passionate team. It’s essential that you’ll have worked within a fast-moving business to be able to cope with pace and change.
Role Summary
We are looking for a proactive and detail-oriented DevOps Engineer to drive the scalability, reliability, and evolution of our cloud infrastructure. This role demands strong ownership across platform automation, cloud migration, observability, performance tuning, and team enablement. You will also work closely with our InfoSec team to proactively identify and eliminate infrastructure vulnerabilities, ensuring compliance and security best practices. The ideal candidate has experience working on high-scale platforms that serve millions of users or process large volumes of real-time transactions with strict uptime and latency requirements.
Key Responsibilities
- Proven ability to manage infrastructure for mission-critical, high-volume platforms processing thousands of transactions per second, with tight latency requirements and 99.9999% uptime SLAs.
- Own and operate infrastructure in Azure across environments (Dev, Staging, Production, DR)
- Lead cloud-to-cloud migrations (e.g., Azure to GCP)
- Manage CI/CD pipelines, versioned deployments, and environment isolation
- Drive migration from VM/VMSS to Kubernetes (AKS) with minimal disruption
- Set up and manage observability stack including Azure Monitor, Log Analytics, Datadog, Sentry and proactive alerting
- Monitor and triage Azure alerts; ensure fast incident response and resolution
- Track and implement Azure platform updates/upgrades (not limited to AGW, LB, AKS, VMs, Storage, DBs) with minimal downtime
- Plan and execute regular infrastructure patching and maintenance across environments
- Assist Development, Support and QA teams with secure and reliable access to Azure VMs, containers, and cloud databases
- Optimize and implement backups and disaster recovery processes
- Monitor and tune database performance (PostgreSQL, MySQL, Mongo)
- Drive infrastructure cost optimization and budget monitoring
- Ensure cloud security, compliance, and governance practices are in place
- Configure and manage Cloudflare for DNS, CDN, WAF, and edge security integration
- Set up and maintain Azure Traffic Manager for global traffic routing and failover
- Manage Azure Application Gateway for layer 7 load balancing, SSL termination, and WAF policies
- Manage Kubernetes internals including pods, replica sets, deployments, services, ingress controllers, and autoscaling
- Implement and manage caching layers (e.g., Redis) and data indexing with Elasticsearch for performance and observability
Preferred Skills
- Strong experience with Azure, including:
- Compute: VMs, VMSS, AKS, App Services
- Networking: Application Gateway, Azure Traffic Manager, Load Balancer, NSGs, Private Link
- Storage: Blob Storage, File Shares, Managed Disks, Azure Backup
- Monitoring: Azure Monitor, Log Analytics, Alerts, Application Insights
- Cost Optimization: Cost Management, Budgets, Azure Advisor
- Security: Key Vault, Defender for Cloud, RBAC, Azure Policies
- Deployment & IaC: Bicep, ARM templates, Azure DevOps
- Hands-on experience in cloud-to-cloud migrations
- Solid understanding of observability principles (OpenTelemetry, Prometheus, Grafana, ELK, Azure Monitor, etc.)
- Experience with Kubernetes, containerization (Docker), and Helm
- In-depth experience with Kubernetes pods, replicas, ingress, HPA (horizontal pod autoscaler), and cluster autoscaling
- Experience with Elasticsearch for observability and data indexing
- Knowledge of caching strategies using Redis, Memcached, or equivalent
- Proficiency in Infrastructure as Code (Terraform, Bicep, Ansible)
- Strong scripting skills (Bash, Python, PowerShell)
- Proficient in setting up CI/CD pipelines (GitHub Actions, Azure DevOps, Jenkins)
- Expertise in database performance tuning – query optimization, indexing, connection pooling
- Familiarity with Azure Advisor, Service Health, and resource upgrade planning
- Experience supporting engineering teams with VPN, firewall rules, and database/VNet connectivity
- Hands-on experience with Cloudflare (DNS, CDN, WAF, edge security)
- Strong understanding of Azure Traffic Manager and Application Gateway
Nice-to-Have
- Certifications in Azure, Kubernetes
- Knowledge of retail technology stacks
