At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex’s Global Loyalty and Benefits organization and let's lead the way together.

Global Loyalty and Benefits

Global Loyalty and Benefits powers the Membership Reward points, Amex Offers, Insurance, and Card benefits for 112+ million cards in 58+ markets worldwide. This Position is for Global Loyalty and Benefits Engineering Department.

About the job

We are looking for a Senior Engineering Manager to help in our transformation journey as we decommission legacy applications and move to our modern platform that is based on event driven architecture and employs cutting edge technologies such as Golang, Docker, Kafka and Postgres. This platform is highly scalable and capable of supporting up to 10,000 TPS.

Key Responsibilities:

Understand the Loyalty and Benefits domain and how it powers the AMEX experience for customers
Learn and support our legacy applications and modern platforms to develop a deep understanding of all functional workflows.
Work closely with product owners and/or other technology counterparts globally as needed to further our initiatives targeting business growth, cost savings, platform maintenance and platform modernization.
Participate in agile development processes including sprint planning, stand-ups, demos and retrospectives
Ability to come up with multiple architectural solutions, present pros and cons and influence stakeholders towards a technical solution
Be actively involved in low level design, coding, code reviews and unit and E2E testing in. Assist with production deployment and ensure smooth CI/CD pipeline process.
Co-ordinate delivery of the project across global teams. Manage risk through all stages of project life cycle.
Be a role model for engineering excellence within the team driving adoption of CICD and DevOps practices.
Take ownership and lead initiatives. Lead a team of 6-14 engineers

Minimum Qualifications:

Bachelor's degree in computer science, computer science engineering, or related experience required with at least 10 years of experience in software development

Delivered complex projects where complexity is a function of domain knowledge required, technical implementation and stakeholders.
Ability to independently work with product and business to gather requirements, architect and implement solutions.
At least 5 years of people management experience for a team of 6-14 engineers.
Experience in software development in Go, container-based technologies (docker, Kubernetes), GIT, Jenkins, TDD/BDD, mocking frameworks, CICD gates on security, code coverage and code quality.
Experience with distributed systems, micro services architecture (REST) and messaging services such as Kafka.
Experience working with relational/NoSQL databases
Experience working with Comcast Rulio or some type of rules engine.
Ability to work in a team environment as well as independently
· Commitment to write clean maintainable code with good documentation practices

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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