Role Description
- Administer and maintain the Protegrity Data Protection Platform, including policy configuration, tokenization, and encryption services.
- Manage Enterprise Security Administrator (ESA), key management, and certificate management activities.
- Install, upgrade, and configure Protegrity software in on-premises and AWS environments.
- Monitor system performance and ensure high availability, reliability, and optimal functioning of all Protegrity services.
Troubleshooting & Support
- Troubleshoot data tokenization and de-tokenization issues across development, testing, and production environments.
- Resolve platform-related issues using strong troubleshooting and error-handling strategies.
- Participate in incident response, root cause analysis, and ensure effective remediation.
- Handle incident management and change control processes as per enterprise standards.
Operations & Automation
- Manage user access, roles, and permissions within the Protegrity platform.
- Automate and schedule Protegrity log scanning to identify failures and perform regular application health checks.
- Document configurations, procedures, SOPs, and best practices to ensure operational continuity.
Environment & Infrastructure
- Work with Unix/Linux operating systems, shell scripting, and enterprise databases (IBM DB2, PostgreSQL, Databricks).
- Understand networking, firewalls, routing concepts, and secure data transmission protocols.
Nice To Have (Preferred Skills)
- Experience designing, implementing, and maintaining CI/CD pipelines for automated build, test, and deployment in AWS.
- Knowledge of Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation.
Soft Skills & Work Expectations
- Strong analytical and problem-solving abilities.
- Excellent communication and documentation skills.
- Flexible, eager to learn new technologies, and a strong team player.
- Willing to work on-call shifts (2 PM IST to 11:30 PM IST) and provide weekend support when required for deployments or on-call rotation.
Skills
Dev OPS CI/CD,Production Support,Jira, ServiceNow, GitHub, Jenkins
