What you'll build
We are looking for a Senior DevOps Network Engineer who will be responsible for the day-to-day operations of SAP Cloud network infrastructure. Ideal candidates will have a strong understanding of network infrastructure and the ability to administer and troubleshoot network infrastructure to deliver exceptional support to our customers.
The role includes the following tasks:
- Operate and maintain complex Hyperscaler networks, track significant problems, monitor performance, and perform upgrades as required.
- Engage with customers for network connectivity planning.
- Collaborate closely with Infrastructure Development team to implement security framework.
- Monitor and troubleshoot network issues.
- Deploy security patches and security automation framework.
- Perform and lead diagnostics of problems, troubleshoot and develop solutions on AWS, Azure & GCP
- Respond to and resolve escalated alerts and tickets generated from the monitoring system and/or customer requests in a timely fashion.
- Provide project support on improvement initiatives.
- Address continual improvement measures as a result of the problem management process.
- Participate in deep level incident troubleshooting.
- Participate in complex change preparation and execution.
- Other support tasks, duties, and responsibilities, e.g., hardware installations, troubleshooting, and administration Implement security requirements across all Cloud platform
- Maintain the integrity and security of servers and systems
- Provide guidance as a subject matter expert on product design, development, troubleshooting, and documentation applications that run-on all Hyperscalers
- Work in a diverse environment and cross-train with other global team members.
- Develop and monitor policies and standards for allocation related to the use of computing resources.
- Conduct root cause analysis and implement continuous improvements.
- Provide on-call support for incidents and performance degradations.
- Flexible schedule which may include weekend or after business hours work
What you bring
- Strong experience with Hyperscaler networking (AWS, Azure or GCP)
- Strong experience with network monitoring & troubleshooting
- Experience working with Linux
- Experience implementing security on AWS with VPC, IAM, Security Grouos, UTM solutions, NACLS, etc.) and provision infrastructure on AWS, and scale applications.
- Strong experience of architecture and design infrastructure on AWS, Azue & GCP
- Strong experience with AWS Management Tools as Cloud watch and Cloud Trail
- Bachelor's degree from an accredited college/university in an appropriate field.
- Security-first mindset, and familiar with Governance, Risks and Compliance.
- Ability to multitask and handle various projects, deadlines and changing priorities
- Strong interpersonal, presentation, and customer service skills
- Familiar with Infrastructure as Code environments and concepts
- Familiar with automation technologies such as Ansible & Terraform for network deployment and management.
- Knowledge of DevOps tools & technologies such as CI/CD pipelines & Git
- Willingness to work in a 24/7 environment with on-call duties.
- Flexibility to work in shifts, ensuring consistent coverage and support.
- Commitment to maintaining office presence for efficient team collaboration.
- Must be an Indian citizen and willing to undergo a security clearance process
