DevOps Engineer

Aditi Consulting • Contract • Blue Ash, OH, US • $59 - $62 / hour • 3w ago

Payrate: $59.00 - $62.00/hr.

Summary:
Specialize in ensuring the reliability, resilience, and recoverability of enterprise services and systems across cloud, on-prem, and store environments. Serve as the SRE voice within incident and problem management, leading major incident response, driving root cause analysis, and partnering with Software Engineers and platform teams to reduce recurrence and improve system health in production.

Responsibilities

Act as the SRE lead/participant in Major Incident Management: joining bridges, driving triage, coordinating cross-team response, and communicating status to stakeholders during active incidents.
Own or contribute to Problem Management: conducting RCAs, identifying systemic issues, and tracking corrective actions to completion in partnership with engineering and the platform SRE team.
Collaborate with business partners and engineering teams to define and monitor key SLOs/SLIs, and use them to prioritize reliability work.
Improve traceability, observability, and retrievability of system behavior in production using tools such as Dynatrace and Azure.
Build/tune monitoring and alerting to reduce noise, catch issues earlier, and speed up diagnosis across cloud, on-prem, and store environments.
Partner with the dedicated platform SRE team to escalate systemic/longer-term reliability gaps uncovered during incident and problem work.
Author clear playbooks, runbooks, and postmortem documentation for use by the broader engineering organization.
Participate in an off-hours on-call rotation and periodic off-hours work during major incidents or maintenance windows.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Qualifications

3 years of experience in Site Reliability Engineering, incident management, or production support for enterprise systems.
Experience leading or participating in major incident management (incident commander, bridge/war-room facilitation, executive communication during outages).
Experience with problem management and root cause analysis (RCA), including driving corrective/preventive actions to closure.
Solid understanding of observability and monitoring concepts and tooling (e.g., Dynatrace, Azure Monitor) to detect, triage, and diagnose production issues.

Skills:

Working knowledge of Linux and scripting (e.g., BASH, Python) for troubleshooting and diagnostic automation.
Familiarity with Kubernetes, Docker, and cloud platforms (Azure, GCP) sufficient to troubleshoot and reason about system behavior in production.
Experience working in an Agile environment, tracking work and metrics via a platform such as Jira.
Strong communication skills — able to translate technical incident details for both engineering teams and business stakeholders under time pressure.
Familiarity with Point of Sale Systems in Enterprise environments.

Pay Transparency: The typical base pay for this role across the U.S. is: $59.00 - $62.00 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.

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