About the role
Manage and operate cloud services, collaborating with offshore development team for service software iterations, data monitoring and security compliance. This position requires a proactive individual with strong knowledge of administering a large SaaS stack, exceptional communication skills, and the ability to collaborate with cross-functional teams.
This is an on-site position located in our Bellevue, WA office.
Duties & Responsibilities
- Responsible for the day-to-day operations of AWS and GCP based applications and services. Perform regular maintenance, including software updates, security patches, and backups, to ensure system reliability and security.
- Understands technical experience in the utilization and implementation of tools to monitoring the operational performance of the application, ensuring it meets service-level agreements.
- Cooperate with engineering team for identifying, investigating and troubleshooting error conditions. Help development team resolving any live incidents.
- manage security controls for a multi-cloud architecture. continuously improve security technology stack, process and procedures
- Understand Configuration Management (CM) for software updates and migrations of code.
- Contribute to a smooth MDM onboarding and offboarding experience, manage mobile devices remotely.
- Network with multiple partners and server providers.
- Assist global team located at different time zone.
- Proactively contributes to continuous improvement initiatives around tools, systems, process, analytics and reports.
Qualifications
- Bachelor’s degree in computer science, Business, or related field. Advanced degree or professional certification in Compliance is a plus.
- 3+ years relevant experience.
- Strong programming skills (prefer Python, Shell scripts).
- Experience in managing containers, big data, network load, databases, and cloud storage products. Familiar with K8S, MongoDB, RDS, LB, S3, EMR, etc.
- Strong analytical and problem-solving skills.
- Experience working with a dynamic, global company. Excellent communication and interpersonal abilities. Bilingual Chinese English is better.
- Must be organized, self-motivated and have strong attention to detail.
- Must be both independent and a strong team player who thrives in a fast-paced environment.
- Professional, accessible, and flexible to the changing needs of the department and region.
- Able and willing to work flexible hours in order to accomplish daily/monthly tasks. This position may require weekend and or shift work hours.
- Excellent work ethics and reliability.
Working Conditions
This role will typically be performed in an office-based with occasional travel. The noise level in the work environment(s) is relatively quiet.
Cognitive and Physical Demands
- Daily/majority of the day: sitting, computer work, keyboarding, typing, wrist flexing/extension and other repetitive movements
- Daily/consistent: Use of professional judgement in alignment with TCT Mobile, Inc. values and policies.
- Frequently: Learning new software applications and recalling important processes.
- Occasionally: kneeling, standing, reaching, twisting, grasping, and lifting (up to 20 pounds).
