Responsibilities:
- Assist in the design, build, management and operation of the infrastructure as a service layer (hosted and cloud-based platforms) that supports the different platform services.
- Implementation of various cloud services according to business demand
- Ensuring and defining compliance and security rules for a safe cloud infrastructure
- Interconnect modern cloud services with on premise resources
- Coordinate and configure IT infrastructure services needed to provide comprehensive platform services for web applications to the business
- Design templates to assure standardized cloud infrastructure
- Interact with colleagues from other IT areas to resolve cross functional and project issues
- Incident – and problem management and request fulfillment as part of second/third level support
- Proactively identify where system or process improvements can increase efficiency and customer satisfaction
- Act as technical provider manager in a mixed mode operational environment
- Work with team members to receive cross-training on individual roles and responsibilities
- Manage day-to-day print server provisioning, using standard tools
- Respond to and resolve alerts generated by print server monitoring tools
- Work with application teams to resolve issues as relates to print server software installation on servers managed by the Infrastructure Server Team.
- Consults with third party vendors to obtain support, make recommendations, and assist customers with their requests.
- Perform the initial input of print server-related assets into the server asset database.
- Participate in Windows server “On-Call” rotation, which provides for an engineer to be available to deal with server emergencies on a 24x7 basis.
Education Requirements:
Bachelor Degree or equivalent
The following certifications are a plus but not required:
- Microsoft Certified: Azure Solutions Architect Expert
- Red hat Certified Specialist in OpenShift Administration
- AWS SySOps Administrator
Required Experience:
- Hands on experience in API Management, Azure Data Factory (ADF)
- Strong cross functional knowledge (network, database, webservices, AI, Infrastructure)
- Eager to learn and stay up to date on the fast-evolving cloud environment
- Database skills are a plus
- Programming/scripting skills are a plus (powershell, python, terraforms, c#)
- Comprehensive understanding of cloud delivery models: PaaS, SaaS and IaaS.
- Exposure to OpenShift Container Platform (OCP), and well versed in Kubernetes, microservices architecture and cloud architecture.
- Familiarity with continuous integration/deployment processes and tools such as IDEs (Eclipse), Source Code management. (GIT/Stash), Jenkins, Maven, Nexus artifacts, etc..
- 5 years or more experience of Windows Server 2008 through 2022 in a Hyper-V / System Center Virtual Machine Manager within an Enterprise Datacenter/Cloud Hybrid environment
- Experience with Microsoft Failover Clustering, Host/OS Patching, Migrations, and Azure administration.
