We are seeking a highly skilled Cloud Engineer with a focus on Microsoft Azure to join our dynamic IT team. This role requires a deep understanding of Azure infrastructure at the level of AZ-104 certification, alongside comprehensive knowledge of Microsoft Office environments, networking, and security. The ideal candidate will manage our cloud infrastructure, ensuring security, compliance, and operational excellence.
Key Responsibilities:
- Azure Management:
- Manage Azure Active Directory (Azure AD), including user management, access control, and conditional access policies.
- Deploy, configure, and manage Azure Virtual Desktops (AVD).
- Administer Microsoft Intune for device management and security compliance.
- Network Administration:
- Implement and manage Azure networking solutions, including virtual networks (VNets), VPN Gateways, and network security groups.
- Ensure network connectivity, performance, and security across cloud and hybrid environments.
- Microsoft Ecosystem Management:
- Oversee Office 365 suite including SharePoint, Exchange Online, ensuring seamless integration and functionality.
- Manage and troubleshoot user and endpoint (including mobile devices) issues, providing support and resolution.
- Create, delete, maintain, and handle user provisioning in both India and USA, ensuring compliance with local data protection regulations and company policies.
- Security and Compliance:
- Collaborate closely with the IT Security Officer to maintain security standards.
- Remediate vulnerabilities detected by Microsoft Defender.
- Assist in gathering and preparing artifacts for SOC2 and ISO certifications compliance.
- Helpdesk and Support:
- Manage helpdesk tickets, ensuring timely and effective resolution of IT issues.
- Develop and maintain Standard Operating Procedures (SOPs) for IT operations, documenting processes for repeatability and training.
- Team Collaboration and Documentation:
- Work with cross-functional teams to ensure IT infrastructure supports business needs.
- Create and update documentation related to IT systems, processes, and configurations.
Certifications:
- AZ-104: Microsoft Azure Administrator
- Microsoft Office Specialist (MOS) certification
- CompTIA Network+
- CompTIA Security+
Experience:
- Proven experience with Microsoft Azure cloud services.
- Strong background in Microsoft products like Active Directory, Office 365, SharePoint, and Exchange Online.
- Experience with network configurations in cloud environments.
- Familiarity with Intune for device management.
- Experience in IT support, particularly in a helpdesk role, managing tickets and user support.
Skills:
- Excellent problem-solving skills, especially in troubleshooting complex system issues.
- Proficiency in scripting for automation (e.g., PowerShell).
- Knowledge of security practices, including identity and access management.
- Strong communication skills for working with team members and documenting processes.
