About WCT:
WaferWire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data
and AI solutions through Microsoft's technology stack. Our services include Strategic
Consulting, Data/AI Estate Modernization, and Cloud Adoption Strategy. We excel in Solution
Design encompassing Application, Data, and AI Modernization, as well as Infrastructure
Planning and Migrations. Our Operational Readiness services ensure seamless DevOps, ML
Ops, AI Ops, and Sec Ops implementation. We focus on Implementation and Deployment of
modern applications, continuous Performance Optimization, and future-ready innovations in AI,
ML, and security enhancements. Delivering from Redmond-WA, USA, Guadalajara, Mexico and
Hyderabad, India, our scalable solutions cater precisely to diverse business requirements and
multiple time zones (US time zone alignment).
Job Role:
WCT is seeking a skilled and motivated DevOps Engineer to support the SIP Retention
platform and M365 Copilot platform. This role is ideal for someone passionate about live site
excellence, automation, and platform support at scale. You will play a key role in ensuring
service reliability, driving operational improvements, and supporting developer engagement
across Microsoft 365.
Responsibilities:
● Participate in Tier 2 live site rotations for SIP Retention, GC, and ESS services.
● Execute regular deployments, dataset onboarding, and regional expansions.
● Triage and mitigate Sev 3 ICMs and maintain/update Troubleshooting Guides (TSGs).
● Drive automation and tool improvements to enhance deployment and monitoring
workflows.
● Contribute to documentation and lifecycle management of bugs for the M365 Copilot
platform.
● Support internal and external developer communities through Stack Overflow and
platform announcements.
● Collaborate with engineering teams to ensure smooth onboarding and integration of
new datasets and services.
Required Qualifications:
● 3+ years of experience in DevOps, SRE, or software engineering roles.
● Strong scripting and automation skills (e.g., PowerShell, Python, YAML pipelines).
● Ability to manage compute resources, RBAC management.
● Experience with Azure DevOps, CI/CD pipelines, and cloud infrastructure.
● Familiarity with incident management systems (e.g., ICM) and live site practices.
● Experience supporting Microsoft 365 services or developer platforms.
● Excellent communication and documentation skills.
● Experience with Azure DevOps for managing pull requests and troubleshooting
pipeline automation.
● Ability to work cross-functionally in a fast-paced, distributed environment.
Equal Employment Opportunity Declaration:
WCT is an equal opportunity employer. All qualified applicants will receive consideration for
employment without regard to age, ancestry, color, family or medical care leave, gender identity
or expression, genetic information, marital status, medical condition, national origin, physical or
mental disability, political affiliation, protected veteran status, race, religion, sex (including
pregnancy), sexual orientation, or any other characteristic protected by applicable laws,
regulations and ordinances.
Requirements :
1. 8-10 yrs of exp
2. Individual Contributor role
3. Immediate joining
4. Good communication skills
5. willing to work in EST timings
![[x]cube LABS](https://d3535lqr6sqxto.cloudfront.net/employers/4d68LFgzA804ZEP9U2HYPJlwNKyOtSlO06iFCLt1.jpeg)
