NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.
Job Description
As a GenAI DevOps Engineer on our AI Engineering team, you’ll be responsible for building, deploying, and maintaining the infrastructure and automation that powers our generative AI products. You’ll work closely with software engineers and data scientists to ensure scalable, secure, and reliable operations across cloud environments, with a strong focus on CI/CD, observability, and orchestration.
Core Responsibilities
CI/CD & Workflow Automation
- Design and maintain automated CI/CD pipelines for GenAI services using GitHub Actions, Azure DevOps, or Jenkins
- Implement DevOps best practices including code linting, testing, and validation gates to ensure high-quality and secure deployments
- Automate build, test, and release processes for GenAI components such as prompt orchestration scripts, vector retrieval services, and APIs
- Integrate infrastructure updates into CI/CD workflows using Terraform or CloudFormation for version-controlled provisioning
Deployment & Runtime Management
- Containerize GenAI services using Docker and deploy to Kubernetes clusters (AKS/EKS/GKE) for scalable and resilient operations
- Deploy serverless applications using platforms like Cloud Run, AWS Lambda, or Azure Functions to optimize cost and performance
- Implement safe rollout strategies (canary, blue/green deployments) to minimize risk during updates
- Manage runtime environments and ensure high availability and scalability of GenAI endpoints
Monitoring & Alerting
- Instrument services with key metrics (latency, throughput, error rates) and structured logs
- Build dashboards and alerts using Prometheus, Grafana, Datadog, or cloud-native tools to monitor performance and detect anomalies
- Support drift detection and regression monitoring for GenAI workflows
Cloud Infrastructure & Automation
- Operate and optimize compute resources on Azure, AWS, or GCP, including managed services like Databricks, SageMaker, or Vertex AI
- Maintain Infrastructure-as-Code (IaC) for provisioning clusters, storage, and networking components
- Ensure secure and compliant infrastructure with secrets management, encryption, and access controls
GenAI Workflow Orchestration & Retrieval
- Use orchestration frameworks (e.g., LangGraph, LangChain, Langfuse) to automate GenAI workflows and prompt chaining
- Support embedding-based retrieval pipelines, including vector index maintenance and refresh processes
Collaboration & Documentation
- Collaborate with cross-functional teams to integrate GenAI capabilities into production systems
- Produce clear documentation including runbooks, architecture diagrams, and operational guides for on-call support and incident response
Growth Areas & Nice-to-Have Skills
- Security & Compliance: API authentication (OAuth/JWT), secrets management (Key Vault, AWS KMS), and data encryption
- Testing & Validation: Data-quality checks, adversarial testing, and automated validation gates
- Scalability & Cost Optimization: Load testing (Locust, JMeter), spot-instance usage, and caching strategies (Redis)
- Reliability Engineering: On-call rotations, post-mortems, SLOs, and chaos testing fundamentals
- Experimentation Lifecycle: Tracking experiments, configuration sweeps, and supporting A/B testing
- Tooling Flexibility: Familiarity with alternative DevOps frameworks (Kubeflow, TFX) and observability stacks (OpenTelemetry)
Qualifications
- 5 years in DevOps roles, with at least 1 year supporting GenAI or AI-driven solutions
- Hands-on experience with one major cloud provider (Azure, AWS, or GCP)
- Strong proficiency in Docker, Kubernetes, and serverless deployment strategies
- Proven ability to build and maintain CI/CD pipelines and Infrastructure-as-Code
- Experience with monitoring and alerting stacks (Prometheus/Grafana, Datadog, or cloud-native)
- Familiarity with GenAI orchestration tools and vector retrieval concepts
Soft Skills
- Clear communicator who can bridge technical and non-technical teams
- Strong problem-solver with the ability to troubleshoot across infrastructure, data, and application layers
- Fast learner who thrives in dynamic, iterative environments
Additional Information
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
