Project Role : Cloud Services Engineer
Project Role Description : Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
Must have skills : Cloud Network Implementation
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Cloud Services Engineer, you will act as a liaison between the client and Accenture operations teams for support and escalations. You will communicate service delivery health to all stakeholders and explain any performance issues or risks. Your role will involve ensuring Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Additionally, you will hold performance meetings to share performance and consumption data and trends, contributing to the overall success of the project.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime.
- Hold performance meetings to share performance and consumption data and trends.
- Act as a liaison between the client and Accenture operations teams for support and escalations.
- Communicate service delivery health to all stakeholders and explain any performance issues or risks.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Cloud Network Implementation.
- Good To Have Skills: Experience with Cloud Security Implementation.
- Strong understanding of network protocols and technologies.
- Experience with network troubleshooting and performance optimization.
- Hands-on experience with network monitoring and management tools.
- Knowledge of cloud computing platforms and services.
- Familiarity with network security principles and best practices.
Additional Information:
- The candidate should have a minimum of 5 years of experience in Cloud Network Implementation.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
