Role & responsibilities
you will independently manage multiple teams in a manager of managers role. You will define the strategy and vision for your organization, incorporate organization vision and priorities and collaborate with your peers and leadership to achieve the stated vision. You arent constrained by organization boundaries and influence your peers to achieve the best outcome for the company.
You solve significantly complex infra problems through technology, make trade-offs on technology and process front in a cost-effective manner. You are accountable for the execution and overall experience of your engineering team(s), the systems they create, the quality of the experience they provide, and how they meet business goals. You stay abreast of relevant development and innovation occurring both inside and outside the company and use that knowledge to inspire big ideas. As the leader of a shared services function, you define operating model, processes, SLAs, and monitor/measure execution. You continuously look at ways to improve efficiency and delivery orientation of your as well as larger organization.
You consistently bring strong, data-driven business, and technical judgment to decisions. You escalate appropriately, communicating any serious risks to your management and senior stakeholders. Positive or negative, you own the results. You establish mechanisms that audit the customer experience, quality, operational performance of the software produced by your team(s). You regularly review business, performance, and operational metrics.
You define standards of excellence and drive your team(s) to adopt best practices. You maximize RoI by prioritizing the right initiatives to achieve the greatest impact with the least number of resources. You look at where we apply the same engineering effort year-over-year to improve efficiency. You remove bottlenecks to enable your team(s) to work independently.
As a manager of managers, you take the time to grow successful senior engineers and managers through collaborative development planning, coaching, and strategic project assignment. You identify future leaders, provide challenging opportunities, and facilitate their exposure to senior management. You create a positive culture and participate in efforts to drive improvements within your organization. You confidently handle employee situations, soliciting input from HR and your manager when necessary.
Preferred candidate profile
- 12+ years of DevOps experience
- 5+ years of leading infra functions.
- 2+ years of experience managing managers.
- Prior experience in handling B2C consumer experience applications a must, media is nice to have.
- Experience partnering with product, program management and engineering teams.
- Experience in communicating with users, other technical teams, and senior leadership to share product strategy, present operational metric.
- Experience in recruiting, hiring, mentoring/coaching, and managing teams of DevOps Engineers to improve their skills, and make them more effective.
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