AWS Cloud Engineer

Technology Ventures • Contract • Reston, VA, US • 1w ago

Responsibilities -

Responsible for the coordination of large scale technology changes and events with a focus on improving and maintaining the stability of the production environment.
Partners with all stakeholder resources for the performance of project assignments and activities to deliver successful changes with minimal disruption in the established time frame.
Manages project through the design, implementation and testing phases in accordance with project objectives.
The candidate is required to use program management tools to manage project work plans, issues, risks, and dependencies.
The candidate performs change collision deconflicting, produces status reports, conducts status meetings, gathers necessary approvals, and facilitates issue resolution and risk management sessions.
Provide support for complex or specialized application or infrastructure tasks, incidents, changes and requests.
Coordinate and manage changes to the production environment ensuring safety and soundness while working with an agile mindset.
Lead the operational implementation and maintenance of complex IT infrastructure and application projects.
Troubleshoot and resolve advanced and complex system, service, application and network/connectivity issues.
Provide guidance, training, etc. to junior members and new members of the team.
Identify and drive efforts for automation initiatives.
Identify system performance enhancements, propose and implement solutions for those enhancements.
Identify and resolve monitoring and alerting issues, including threshold updates, new monitors and resolve other problematic alerts.
Handle compliance activities including access and password management, compliance with all policies and procedures.
Handle escalated incidents from other tiers or teams and quickly triage and remediate issues to minimize any business impact.
Lead critical incident response efforts and root cause analysis.
Lead critical application releases and implementations that include interfacing application changes and coordination.
Update configurations, including testing and peer reviewing.
Create/modify code, scripts, and monitors to resolve, prevent or monitor application incidents.
Provide recommendation on continuous improvement and execute the same.
Troubleshoot the incidents and identify root cause quickly using operations, wire data analytics, application performance management and event correlation monitoring tools.
Act as primary point of contact to management and stakeholders during business impacting incidents.
Partnering with the Correction of Errors team, drive the root cause analysis, lessons learned and implementation of enhancements for all ECC communicated incidents.
Collaborate with other teams to enhance proactive monitoring and observability tools and processes.
Provide reporting and analysis on business impacting incident trends and impacts.

Required Skills -

Knowledge and use of ticketing systems
Proven experience with:
Unix/Linux
Expert knowledge of AWS cloud platforms, Certification required
Proficient in the use of the AWS console and CLI
Advanced scripting and automation skills
Strong problem-solving abilities
System and data analysis using common tools (PowerBI, Tableau, Excel, etc.)
Hands on experience with transaction level monitoring using Splunk and other transaction level dashboarding tools.
Monitoring experience with tools like Extrahop, SolarWinds, and Catchpoint.
Ability to analyze dashboards and reporting/monitoring tools to look at trends and patterns in application health and performance.

Top must have skills:
Strong understanding of Software Development Lifecycle (SDLC), DevOps, and CI/CD practices. Including tools such as Gitlab, Terraform
Proficient with project management tools such as Jira
Technical experience with AWS cloud services (minimum 4 at practitioner level), including AWS Console, RDS/Postgres/databases, ECS, EC2, Lambda, Security/IAM, VPC ,S3, SNS, SQS, Fargate Cloudwatch, Cloudfront, . Certification above practitioner level a plus
Familiarity with programming concepts such as microservices, API's, databases, etc. to work with developers and engineers
Understanding of compliance standards, security standards and data governance
Understanding of QA processes and ensuring deliverables meet quality standards
Strong mentoring and coaching skills to guide junior members of the team
Experience in creating contingency plans and ensuring minimal disruption to project timelines
Expert knowledge of Agile, Scrum, Kanban methodologies
Ability to manage multiple projects at once and meet deadlines
Strong risk management and issue resolution skills
Ability to define roadmaps and success metrics to track project performance
Excellent written and verbal communication skills, working with both technical and non-technical stakeholders and able to translate technical concepts to executive and business stakeholders
Experience in leading cross-functional teams
Proven ability to influence, negotiate to drive decision making at all levels
Knowledge of Microsoft Power Apps, Power BI or equivalent tools
Proven ability to troubleshoot, resolve issues, and drive continuous improvement
Information Technology Infrastructure Library (ITIL) Certification is required.
Use of Office products including Excel, Word, Outlook).

Nice to Have Skills -

Certifications (Optional but beneficial)
PMP (Project Management Professional)
Agile certifications (e.g., CSM, SAFe)
Technical certifications (e.g., AWS, Azure, ITIL) are a plus.
Familiarity with tools such as:
Microsoft Project
Visio
Confluence
ServiceNow and other ticketing system

Education/Experience -

5-10 year's experience with cloud operations and engineering
Bachelor's degree

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